MBM Skyline: Revolutionize your customer communication with intelligent AI telephony – On your infrastructure.

No more rigid IVR menus! Integrate real phone bots and AI automation directly into your Asterisk/FreePBX environment – flexible, secure and under your control.

Conventional telephone systems and IVR systems quickly reach their limits. Customers today expect immediate, intelligent answers and solutions, not endless keystrokes in confusing menus. At the same time, the demands for data protection, flexibility and control over one's own technology are increasing. How can you modernize your telephone service without giving up control?

MBM Skyline is your bridge to the next generation of telephony. We combine the robustness and flexibility of established PBX systems such as Asterisk and FreePBX with the intelligence of modern AI technologies (such as PIPER TTS / Coqui TTS) and powerful automation engines (such as n8n).

The result: A highly adaptable speech dialogue system (IVR/phone bot) that goes far beyond simple menu announcements. Create natural conversational experiences, automate processes directly on the phone and offer your customers a service that inspires – and all this self-hosted or even with AI components on your own infrastructure.

Intelligent IVR & Phone Bots:

• Replace rigid menus with dynamic, AI-powered dialogues.
• Understand customer concerns through speech recognition (optional) and intelligently forward them or resolve inquiries directly.
• Offer self-service options around the clock (e.g. status inquiries, appointments, data collection).

High-quality, natural speech output:

• Use modern text-to-speech engines such as PIPER TTS or Coqui TTS for clear, pleasant and professional announcements and responses.
• Generate speech output dynamically based on real-time data.

Powerful process automation (with n8n integration):

• Seamlessly connect your telephone system to your backend systems (CRM, ERP, databases etc.).
• Trigger actions directly from the call: create tickets, retrieve data, send notifications, etc.

Proven PBX base (Asterisk / FreePBX):

• Benefit from the full functionality of a professional telephone system.
• Use existing infrastructure and know-how.
• Scalable from small businesses to large call centers.

Full control & flexibility:

• Self-Hosted: Operate the entire system in your own data center or cloud environment. No dependence on external SaaS providers for the core function.
• AI on your own infrastructure: If desired, even train and operate the AI speech models (TTS) on your own servers. Maximum data sovereignty and adaptability.
• Open standards: Based on widely used open-source components for maximum adaptability.

Who is MBM Skyline ideal for?

• Companies that want to automate and improve their customer service on the phone.
• Organizations with high data protection requirements (GDPR) who prefer a self-hosted solution.
• Technical teams who are looking for a flexible, adaptable platform and want to retain control over their telephony and AI infrastructure.
• Innovators who want to go beyond traditional IVR and implement real conversational AI on the phone.

Are you ready to make your telephone system intelligent? Transform calls into efficient, automated interactions with MBM Skyline.

Contact us today for:

• A non-binding initial consultation.
• A live demo of the system.
• A customized offer for your requirements.

MBM Skyline – Intelligent telephony. Under your control.