new feature - TeamViewer API integration with quicklogin in ITSM

   

Revolutionize your IT support with the MBM Engine V2: TeamViewer API integration with Quicklogin in ITSM

   

Utilize the full power of our TeamViewer API integration in conjunction with the add-on ITSM module of the MBM Engine V2. Automate your support processes, receive personalized insights per asset and offer efficient remote support.

   

With Quicklogin directly from your intranet, you can immediately start a TeamViewer session for the respective asset; support receives direct access. The session is seamlessly logged and stored in the ticket of the organizational unit, including the duration of the session, which provides you with new reporting data for your IT department.

   

This way you increase your IT efficiency and offer fast, traceable help.